Goss offers a Preferred Service Plan (PSP) for its single-width press users The PSP Agreement offers customers the benefit of an annual audit, a service technician dedicated to the region, and reduced service rates. The service is designed to assist customers by taking a proactive approach to minimize mechanical failures, reduce the risk of hard-down situations and to better manage the needs of their printing equipment.
The preventive maintenance annual audit offers a free audit on or before December 31, 2017. From January 1, 2018 onward, PSP participants will be required to schedule and purchase an audit each year in order to receive the PSP rates.
The annual inspection will review the following areas:
Reduced Service Rate:
Along with the benefits of the inspections, dedicated technician and reduced rates, customers will receive a detailed report and up-to-date quote for recommended genuine Goss parts. Customers will have an opportunity for a Question and Answer period onsite following the inspection with the qualified service technician.